Privacy Policy

1. Introduction

CivicCommonsFoyer ("we," "our," or "us") is dedicated to preserving your privacy. This document outlines our practices in handling your personal data when you access our website civiccommonsfoyer.sbs or engage in our yacht charter offerings.

Utilizing our services equates to your agreement to the data handling methods outlined in this document. These practices are in line with key privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) among other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personal data that you knowingly submit to us during activities such as:

• Scheduling a yacht charter
• Reaching out through our website or by phone
• Subscribing to our newsletter
• Completing forms on our website
• Engaging in surveys or promotional events

The gathered information may encompass:

• Identification and contact details (email, telephone, residence)
• Financial details (handled securely by third-party systems)
• Preferences and specifications for charters
• Details of an urgent contact
• Food preferences and health information (if disclosed)

2.2 Information Collected Automatically

Automatic data collection occurs when you browse our website, involving:

• IP address and geographic data
• Type and version of your web browser
• Visited pages and duration on our site
• Source websites
• Information about your device (model, screen resolution, etc.)

2.3 Cookies and Tracking

For website enhancement, we utilize cookies and similar technologies with the intent to:

• Store your preferences
• Assess website traffic and efficiency
• Present customized content
• Refine our offerings

Control over cookies can be exercised via your browser options or our cookie consent prompt.

3. Utilization of Your Information

Objectives for using the information collected are:

• Providing Services: To deliver yacht charter services, handle reservations, and liaise with you regarding your bookings
• Customer Assistance: To address your queries and offer support
• Financial Transactions: To carry out payment procedures and manage accounts
• Safety and Security: To guard the integrity of our operations and prevent deceptive activities
• Promotions: To convey promotional content and bulletins, subject to your consent
• Site Enhancement: To analyze trends and ameliorate our website's utility
• Adherence to Law: To fulfill legal and regulatory obligations

4. Disclosure and Sharing of Information

Your personal data is neither sold nor rented to third parties. We may share your data under these conditions:

4.1 Service Partners

Information may be divulged to dependable third-party providers aiding us in areas like payment processing, web hosting, email campaigns, analytical reviews, and customer service.

4.2 Legal Obligations

We may disclose your data if mandated by legal authority or to conform to legal proceedings, judicial orders, emergent circumstances, or if investigating possible misconduct or illegal actions.

4.3 Corporate Changes

Should there be a business merger, acquisition, or asset sale, your data might be part of the assets transferred.

5. Data Protection

We employ adequate safeguards to secure your data against unauthorized exploitation, change, release, or destruction. Such measures include data encryption, secure servers, access restrictions, continuous evaluations, and staff education.

However, the absolute security of your data over internet transmissions or electronic storage cannot be guaranteed.

6. Data Retention

Data is kept only as required for the original collection purposes or as legally stipulated. Retention periods typically are:

• Charter Records: 7 years for tax and legal reasons
• Marketing Correspondence: until you opt out or request deletion
• Website Analytics: 26 months
• Customer Service: 3 years following the last communication

7. Rights and Choices

Entitlements span access, correction, erasure (based on legal grounds), data portability, withdrawal of marketing consent, and cookie management. Enquire about these rights by contacting us as specified below.

8. Third-Party Services

8.1 Google Analytics

For website analytics, we employ Google Analytics which can be opted out through the add-on provided by Google.

8.2 Social Media

Social media links on our website lead to platforms with their distinct privacy policies.

8.3 Payment Services

Financial transactions are conducted by PCI DSS-validated third-party processors.

9. International Transfer of Data

Your data may traverse and be processed in countries other than Portugal. We apply measures in consonance with the appropriate privacy regulations.

10. Privacy of Minors

Individuals below 13 years are not the target demographic of our services, nor do we purposefully accumulate their data. If there's suspicion that a child has provided us data, immediately get in touch with us.

11. Updates to This Privacy Policy

This Privacy Policy is subject to updates to mirror changes in our practices or legal conditions. Any amendments will be announced by posting the altered policy, contacting registered users, or displaying notifications on our website. Continuing the use of our services post-updates implies acceptance of the changes.

12. Inquiries and Contact Information

For questions regarding this Privacy Policy or our data management, please reach out to us:

13. Conformity with Google Ads User Consent Norms

We abide by the user consent policies for Google Ads, with the ability to modify cookie and tracking choices at any point via our cookie settings.